These Terms and Conditions apply to all users of the ag999 platform. By registering, you are deemed to have accepted these terms in full.

1. General Terms

Ag999 (hereinafter referred to as "we", "the platform" or "the site") is an internationally licensed online gaming service provider. These Terms and Conditions apply to the ag999 website, mobile application, and all associated services.

By creating an account on ag999 or using any of our services, you confirm that you have read, understood, and agreed to these Terms and Conditions in full. If you disagree with any part of these terms, please do not use our platform.

Ag999 reserves the right to amend or update these Terms and Conditions at any time. We will notify registered members via email or in-platform notification before any changes come into effect.

2. Account Registration

To open an account with ag999, the following conditions must be met:

  • You must be at least 18 years of age (or the legal age requirement in your country, whichever is higher).
  • All information provided during registration must be accurate and up to date.
  • Each individual may hold only one account. If the same person is found operating multiple accounts, all accounts will be closed and balances may be forfeited.
  • Transferring or selling your account to a third party is strictly prohibited.
  • Ag999 may request additional documents for identity verification at any time. Failure to provide the required documents within the specified timeframe may result in temporary account suspension.
Minors are prohibited by law from participating in online gaming. ag999 verifies suspicious accounts and immediately closes any account found to belong to an underage user.

Identity Verification (KYC) Process

Ag999 complies with international Anti-Money Laundering (AML) policies. As a result, identity verification (Know Your Customer, or KYC) is mandatory before withdrawals above a certain amount. Required documents may include a national ID card, passport, driving license, or bank statement.

3. Deposit & Payment

Please keep the following rules in mind when making a deposit on ag999:

  • The minimum deposit amount is BDT 500. Some payment methods may have a maximum limit.
  • Deposits must be made only from a payment account registered in your own name. Third-party deposits are not accepted.
  • Accepted payment methods: bKash, Nagad, Rocket, Upay, bank transfer, and select cryptocurrencies.
  • There are no hidden charges on deposits. However, your payment provider may apply a service fee.
  • After a successful deposit, funds are typically credited to your balance within a few minutes.

4. Withdrawal Policy

Withdrawing your winnings on ag999 is simple and transparent. However, there are important rules that all members must follow:

Subject Standard Member VIP Member
Minimum Withdrawal BDT 500 BDT 500
Processing Time 12–24 Hours 30 minutes – 2 hours
Daily Maximum BDT 50,000 BDT 2,00,000
KYC Required Above BDT 10,000 Above BDT 50,000

Ag999 reserves the right to cancel a withdrawal request if: (a) KYC verification has not been completed, (b) bonus wagering requirements have not been met, (c) there is suspicion of fraudulent activity, or (d) multiple accounts are detected.

5. Bonuses & Promotions

Ag999 Bonus & Promotions Terms:

  • Welcome Bonus: A bonus of up to 100% applies on your first deposit. To withdraw bonus winnings, you must complete wagering of 30x the original bonus amount.
  • Reload Bonus: A 20x wagering requirement applies to the weekly reload bonus.
  • Cashback: The weekly cashback bonus has no wagering requirements.
  • Any attempt to claim the same bonus multiple times or across multiple accounts will result in forfeiture of all bonuses and winnings.
  • Ag999 reserves the right to modify, suspend, or cancel any bonus offer at any time.
  • Not all games are available for bonus play. Certain games are restricted for use with bonus balance.
Always read the specific bonus terms before claiming any bonus. Winnings derived from a bonus cannot be withdrawn until the wagering requirements have been met.

6. Gaming Rules

The following rules must be observed at all times when playing on ag999:

  • All games are powered by certified RNG technology and are regularly audited by independent third parties.
  • Game outcomes are entirely random and not predetermined. No system or strategy can guarantee a specific result.
  • Ag999 reserves the right to void winnings resulting from a technical error.
  • In live games, the dealer's decision is final. In the event of any dispute, the game log will serve as the authoritative record.
  • Separate rules may apply to specific Sports Betting match outcomes.

7. Prohibited Activities

The following activities are strictly prohibited on ag999 and may result in permanent account closure and balance forfeiture:

  • Using bots, automation software, or artificial intelligence to play games.
  • Collecting bonuses through multiple accounts (bonus hunting/arbitrage).
  • Using the platform for money laundering or any illegal financial transactions.
  • Attempting to hack or gain unauthorized access to the platform's systems.
  • Fraudulent behavior or harassment of other members.
  • Creating an account on behalf of a minor or assisting them in any gaming activity.
ag999 reserves the right to take legal action in cases of fraudulent activity. All transactions and gaming activity are recorded and may be provided to the relevant authorities if required.

8. Privacy & Data Protection

Ag999 takes the protection of your personal information very seriously. For full details on what data we collect and how we use it, please refer to our Privacy Policy-. In short:

  • Your information is used solely for account management, identity verification, and compliance with applicable laws.
  • Your personal information is never sold to third parties without your consent.
  • Our platform uses SSL encryption and the latest security technologies.
  • Certain information may be shared with regulatory authorities to meet legal obligations.

9. Responsible Gaming

At ag999, we firmly believe that gaming is a form of entertainment, not an addiction or a source of income. To promote responsible gaming, we provide the following tools:

  • Deposit Limit: Set daily, weekly, or monthly deposit limits.
  • Session Limit: Set a time limit on how long you play in a single session.
  • Cooling-Off Period: Take a break anytime — from 24 hours up to 6 weeks.
  • Self-Exclusion: Close your account temporarily or permanently.

If you are experiencing problems with gaming, please contact our support team or visit our Responsible Play View the page.

10. Right to Amend Terms & Miscellaneous

Ag999 reserves the right to modify these Terms and Conditions at any time. Registered members will be notified at least 7 days before any changes take effect. Continued use of the platform after changes have been applied will be considered acceptance of the updated terms.

Any dispute relating to these Terms and Conditions will first be addressed through negotiation. If a resolution cannot be reached, the matter will be settled in accordance with applicable international law. The directives of ag999's licensing authority will take precedence at all times.

For any questions or feedback, contact our 24/7 support team or visit our FAQ View the page.